4 Ways Legal Technology Optimizes Hybrid Workplaces


In 2020 and 2021, the COVID-19 pandemic has forced the world of work to submit to an extremely vast experience. Within weeks – in some cases, just days – entire companies went from working in the office to working remotely. The positive effects on productivity, health, job satisfaction and work-life balance surprised many, inspiring a new normal that many workplaces embraced as the world emerged from lockdown.

As companies adjust to post-pandemic life, leaders must make important decisions about future working styles. Some businesses may return to full-time in-person work; others may choose to allow full-time work from home. But many companies are setting up hybrid work environments that combine the two. Accenture Future of Work Study 2021 surveyed just under ten thousand hybrid workers, and 83% said they preferred a hybrid model that allows them to work remotely at least 25% of the time.

Hybrid work is an adjustment that require technological optimizations so that everyone collaborates and communicates effectively and efficiently. While a hybrid workplace has multiple benefits, these cannot be realized without the right legal project management solution (LPM). Here are four areas that can be optimized by implementing the right solution in your business.

1. Integration

It is important that new employees feel connected to their colleagues and have a thorough understanding of the company and their individual responsibilities. Knowing that their company has taken the time to implement strong onboarding strategies can help them feel valued. A efficient virtual onboarding process is crucial to hiring the best talent available and retaining it for the long term. By by automating time-consuming onboarding tasks, you give yourself more time to ensure your employees feel equipped to start their new roles.

Remote onboarding also offers new hires unique opportunities for flexibility and convenience. But, you need a collaborative platform that keeps all employees and managers informed, gives them immediate access to the right information and inspires confidence in their ability to adapt.

2. Cooperation

Team members need to be able to access legal documents and materials simply and securely, wherever they are. All law firms involve a degree of document collaboration, which can be challenging given the amount of work undertaken in these documents. Your business needs to have technology that allows everyone to collaborate seamlessly, remove work from teamwork.

The right LPM tool can help your business:

  • Deliver engaging content experiences and customer portals
  • Create a single source of truth for legal information with real-time updates, activities, tasks and more
  • Easily manage, share, and collaborate on sensitive documents and content in secure project workspaces
  • View and share project status, budget, and other important metrics, enabling full transparency for all parties.

3. Productivity

If implemented correctly, hybrid working models can increase productivity. According to Forbes88% of employees who have more control over how and where they work report greater job satisfaction and therefore better productivity in their workday.

Two additional studies revealed that remote and hybrid employees were 22% happier than onsite office workers and more likely to stay in their current job. They felt less stress and more productivity when working from home. 56% of respondents cited improvements in mental health, better work-life balance and more physical activity, indicating significant health benefits.

It’s clear that giving employees the freedom and flexibility to work where they want can make them happier and more productive. But mundane and repetitive tasks, like managing a full inbox and developing tasks and timelines, can still be time-consuming and unproductive work. Team member success with hybrid working requires the right tools for communication, feedback, and collaboration. Modern Legal Workplace Solutions can help create a truly effective hybrid workplace by effectively supporting employees prioritize, organize and coordinate projects.

4. Communication with customers

Clients are happiest when their lawyers actively communicate details important to them and provide them with a space where they can access information on their own. Using the most effective and secure tools can give customers confidence that the lines of communication are always open and their information is secure.

Having a secure place where your business can share files, communicate and collaborate is crucial in a hybrid work environment. It allows everyone to do their best, in the office or at home. For the hybrid model to succeed and realize all the benefits it offers, it is essential that you optimize your legal technology, not only for your firm, but for your clients.

Optimize your hybrid work environment

The legal project management software that you implement in your firm has the power to increase the value of your firm to potential new talent, improve the experience for current clients, and delight lawyers wherever they work.


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